A Place to Heal & Grow
A LIFE CHANGING APPROACH TO REBUILDING THE SPIRIT
A Place to Heal and Grow
  • Welcome
  • About
    • About Catherine
    • About Ray
  • What We Offer
    • Individual Counseling: Healing & Growing
    • Adult Trauma
      • Adverse Childhood Experience—ACE
    • Child/Adolescent Counseling
      • Child/Adolescent Attachment Trauma
      • Adolescent Concerns
    • Couples Counseling
    • Expressive Arts for Healing & Insight
      • Activities for Healing and Insight
  • Video Therapy
  • Events
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    • Fees & Insurance
    • Resources
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What is WeCounsel?

WeCounsel is a HIPAA compliant telehealth platform that connects mental health providers to their clients online. Our software which includes videoconferencing, scheduling, document storage, and billing brings together the most convenient and effective technology for facilitating meaningful provider and client interactions online.

Is WeCounsel secure to industry standards?

WeCounsel operates over a completely secure, HIPAA compliant online platform. WeCounsel ensures this by having business associate agreements in place with its data center to guarantee any sensitive information generated on the site is secured to HIPAA standards. WeCounsel’s policies and procedures also include the administrative, technical, and physical safeguards required for the security of protected health information when using electronic health IT. WeCounsel also trains their staff on HIPAA standards and conduct annual risk assessments to ensure the solution is HIPAA compliant. Their website also employs 256 bit SSL encryption while their videoconferencing software employs 128 bit SSL encryption. This is not only super secure and private, but also completely HIPAA compliant.

WeCounsel Technical Requirements

Most people already have the technology required to use WeCounsel.

  • A desktop or laptop computer
  • Strong internet connection
  • Webcam (external or built-in)

For the best connection on WeCounsel, we recommend upload and download connection speeds of at least 3Mbps, to test your internet speed, go here.

Compatible Operating Systems

WeCounsel works on the majority of computer operating systems.

  • Windows XP 32-bit and 64-bit
  • Windows 7 32-bit and 64-bit*
  • Windows 8 32-bit and 64-bit*
  • Mac OSX 10.6 and later*

WeCounsel is not compatible with any version of Windows Vista.

Compatible Browsers

  • Google Chrome
  • Mozilla Firefox*
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10 (with Windows 7 only)
  • Safari

*Recommended for use with WeCounsel

Keep your browser updated with the latest upgrades to optimize performance on WeCounsel. Please keep in mind that your computer’s security settings may interfere with either the videoconferencing plugin or the WeCounsel platform. Please ensure individual settings allow for application downloads and that WeCounsel is defined as an exception to any firewalls or other security barriers.

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