What is WeCounsel?
WeCounsel is a HIPAA compliant telehealth platform that connects mental health providers to their clients online. Our software which includes videoconferencing, scheduling, document storage, and billing brings together the most convenient and effective technology for facilitating meaningful provider and client interactions online.
Is WeCounsel secure to industry standards?
WeCounsel Technical Requirements
Most people already have the technology required to use WeCounsel.
- A desktop or laptop computer
- Strong internet connection
- Webcam (external or built-in)
For the best connection on WeCounsel, we recommend upload and download connection speeds of at least 3Mbps, to test your internet speed, go here.
Compatible Operating Systems
WeCounsel works on the majority of computer operating systems.
- Windows XP 32-bit and 64-bit
- Windows 7 32-bit and 64-bit*
- Windows 8 32-bit and 64-bit*
- Mac OSX 10.6 and later*
WeCounsel is not compatible with any version of Windows Vista.
- Google Chrome
- Mozilla Firefox*
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10 (with Windows 7 only)
*Recommended for use with WeCounsel
Keep your browser updated with the latest upgrades to optimize performance on WeCounsel. Please keep in mind that your computer’s security settings may interfere with either the videoconferencing plugin or the WeCounsel platform. Please ensure individual settings allow for application downloads and that WeCounsel is defined as an exception to any firewalls or other security barriers.